Recalde Lemon Law

Florida Lemon Law Guide for Hillsborough County Vehicle Owners

SituationsAugust 4, 20266 min read read

If you live in Hillsborough County and you are dealing with a new vehicle that keeps breaking down, you may have more options than you think. Florida's Lemon Law, Chapter 681 of the Florida Statutes, gives consumers a clear path when a manufacturer cannot fix a serious defect. This guide walks you through how the law works, what qualifies, and what many consumers do next.

Which Vehicles Are Covered?

Florida's Lemon Law covers new motor vehicles and demonstrator vehicles that were sold or leased in Florida. The vehicle must have been purchased or leased for primarily personal, family, or household use.

Used cars are not covered under the Lemon Law. If you bought a used vehicle, other warranty or consumer protection laws may apply, but they are different from what this post covers.

If you are unsure whether your vehicle qualifies, consider reading our post on certified pre-owned warranty claims in Florida for more context on what protections exist outside the Lemon Law.

The Lemon Law Rights Period

Timing matters a great deal under this law. Your Lemon Law rights period runs for 24 months from the date of original delivery of the vehicle to you. Any qualifying repair attempts or days out of service must occur within this window.

Many consumers are surprised to learn how short this period is. If your vehicle has been in and out of the shop, it is worth counting those dates carefully and acting before time runs out.

What Counts as a "Nonconformity"?

Not every rattle or annoyance qualifies. The law requires that the defect be a nonconformity, meaning it substantially impairs the use, value, or safety of the vehicle and is covered by the manufacturer's warranty.

Common examples that may meet this standard include:

  • Engine problems that cause stalling or loss of power
  • Transmission failures that make the vehicle unsafe to drive
  • Electrical system defects that affect core vehicle functions
  • Brake defects that compromise safety (see our post on brake defects in new cars in Florida)
  • Air conditioning failures that cannot be repaired after multiple attempts
  • Advanced driver assistance system malfunctions

The defect does not have to make the vehicle completely undrivable. It just has to substantially affect how you can use it, what it is worth, or whether it is safe.

The Three-Repair-Attempt Rule

One of the most common ways a consumer qualifies under the Lemon Law is through repeated failed repair attempts for the same problem.

Here is how it generally works:

  1. The manufacturer or its authorized dealer attempts to repair the same nonconformity three times.
  2. The problem still exists after those attempts.
  3. The consumer sends a written notice to the manufacturer. This is called a Motor Vehicle Defect Notification.
  4. The manufacturer then gets one final repair attempt after receiving that notice.

If the manufacturer still cannot fix the problem after that final attempt, the consumer may be entitled to a remedy under the law. Sending proper written notice is a critical step. Many consumers skip this or do it incorrectly, which can delay or complicate a claim.

The Days-Out-of-Service Rule

There is a second way to qualify that many people do not know about. If your vehicle has been out of service for repairs for 30 or more cumulative days within the Lemon Law rights period, that may also support a claim. For recreational vehicles, the threshold is 60 days.

These days do not all have to be for the same problem. They can add up across different repair visits, as long as the repairs are for warranty-covered nonconformities.

After reaching this threshold, the consumer also sends written notice and gives the manufacturer an opportunity to inspect and repair the vehicle. For a deeper look at how these days are counted, our post on days out of service under Florida's Lemon Law covers the details.

What Remedies Can a Consumer Seek?

If a vehicle qualifies as a lemon, the statute allows for two possible remedies:

  • A refund of the purchase price, including collateral charges and finance charges, minus a statutory offset. The offset accounts for the consumer's use of the vehicle before the defect was first reported.
  • A replacement vehicle of a comparable make and model.

The consumer generally has a say in which remedy they prefer. The refund calculation follows a specific formula set out in the statute, and the offset is based on mileage at the time of the first repair attempt for the nonconformity.

The Arbitration Process

Before going to court, the Lemon Law process typically includes arbitration. There are two stages many consumers go through:

First, if the manufacturer operates a certified dispute resolution program, the consumer may go through that program. These are sometimes called manufacturer-sponsored or BBB-certified programs.

Second, if that does not resolve the dispute, the consumer can request arbitration through the Florida New Motor Vehicle Arbitration Board, which is administered through the Florida Attorney General's office. This is a state-run process, and it is an important step before pursuing a court case.

Understanding what to expect in arbitration can make a big difference in how prepared a consumer feels going in.

Attorney Fees Under the Lemon Law

One of the most consumer-friendly features of Florida's Lemon Law is the fee-shifting provision. If a consumer prevails, the manufacturer is required to pay the consumer's reasonable attorney fees.

This means many consumers are able to pursue a Lemon Law claim without paying attorney fees out of pocket. If there is no recovery, you owe no attorney fee. Court costs and expenses may apply and are explained in writing before any case begins.

Past results do not predict future outcomes.

Tips for Hillsborough County Vehicle Owners

If you are a Tampa Bay area resident dealing with a recurring vehicle defect, here are some practical steps many consumers take:

  • Keep all repair orders. Every visit to the dealership should generate a written repair order. Save every one.
  • Note the dates. Track when you dropped off the vehicle and when you picked it up.
  • Document the defect in writing. When you bring the car in, describe the problem clearly on the repair order and ask the service advisor to write it down exactly as you describe it.
  • Do not wait too long. The 24-month rights period moves quickly, especially if you are waiting to see if the next repair will finally fix the issue.
  • Learn about the written notice requirement. Sending the Motor Vehicle Defect Notification to the right address in the right format is a step that many consumers get wrong without guidance.

Florida's Lemon Law Is Here to Protect You

Vehicle manufacturers have legal teams and resources on their side. Florida's Lemon Law was written to level the playing field for consumers. If your new vehicle has a serious defect and the manufacturer has had a fair chance to fix it, the law may give you a path to a refund or a replacement.

Hillsborough County residents do not have to navigate this process alone. Understanding your rights is the first step.

Think your car qualifies?

If there is no recovery, you owe no attorney fee. Court costs and expenses may apply and are explained in writing before any case begins. Take the free 2-minute case check or call Recalde Lemon Law at (305) 792-9100.

This article is general information about Florida law, not legal advice about your situation. Attorney advertising.